I understand that initially my clients sometimes feel nervous when they come to see me as they are probably about to make one of the biggest financial decisions of their lives. I try to put myself in their position to try to fully understand what they need. To help my clients I’ll ask such questions as:
- I understand that you will be looking to work with me or someone like me. Let’s say that we start working together and we’re 12 months ahead of now. What three things did I do that made you happy you employed my services?
- Tell me three things I must always do and three things I should never do.
- What is your golden ticket? By that I mean, when we get to the end of the investment term, what is the goal we are saving for and what does that look like to you?
- If you have used a financial planner in the past what was the best thing about them and what was the worst thing about them?
After I gather all of the hard facts – the basics from name, address, money coming in and money going out, cash and investment holdings, to your immediate and longer-term planning priorities, plus your investment knowledge and attitude to risk – we call an end to the first meeting, and I start researching and preparing a suitable recommendation. This written proposal is carried out at no cost and entirely without obligation.